Highly Experienced Manager Wanted – Need a Fresh Challenge
We are seeking an experienced Distribution Centre or Warehouse Manager with knowledge and understanding of meeting customer demands in a fast-paced working environment.
We are looking for a dynamic, but well knowledge and forward-thinking manager who has a track record of delivering to operational expectations and driving efficiency across a multi-use Distribution Centre at Heron Mill.
About Ultimate Products
Ultimate Products is an international PLC with over £180m turnover, with plans to reach £300m in the next 3–5 years. We supply major European retailers, including Amazon, B&M, Tesco, Sainsbury’s and Morrisons, with leading consumer brands such as Salter, Russell Hobbs and Beldray.
Our Oldham (Heron Mill) DC site if our European hub that handles thousands of units and orders every day across ecommerce, retail and wholesale channels.
Accountabilities and Expectations
This role is ideal for someone with varied Distribution Centre experience, preferably within a retail industry setting who is motivated to lead by example, drive change and improving how things operate.
Operational Leadership & Performance
- Supporting the DC leadership team day-to-day, ensuring supervisors have the resources, guidance and confidence they need to keep their areas running smoothly.
- Setting clear roles and responsibilities across the DC, helping colleagues understand their priorities, expectations and daily goals.
- Working with the team to consistently meet Amazon Prime, retail and ecommerce deadlines, ensuring the operation flows effectively.
- Collaborating with HR, IT, Operations and Supply Chain to refine processes, strengthen ways of working and enhance productivity.
- Helping the team make best use of people, space, equipment and workflow to create an efficient, well-organised environment.
- Using KPIs, data and commercial insight to spot opportunities, support informed decision-making and continually improve service and cost control.
Team Management & Culture Building
- Leading and developing the DC leadership team to deliver consistent, high-standard performance.
- Running weekly leadership/ops meetings that set pace, structure, accountability and clarity.
- Partnering with HR to deliver training, performance management, upskilling and succession planning.
- Setting clear roles, standards and expectations for every member of the DC team.
- Creating a culture of discipline, teamwork, ownership and growth.
Inventory & Stock Control
- Owning stock accuracy, storage quality, rotation and space management.
- Working with Supply Chain to ensure stock availability meets operational and customer demand.
- Investigating, resolving and preventing stock discrepancies.
Customer & Stakeholder Delivery
- Ensuring all B2B and B2C orders are processed accurately and delivered on time, with particular focus on Amazon Prime, ecommerce and key retail partners.
- Working closely with the team to address any customer-facing operational issues promptly, supporting colleagues to identify the cause and put effective corrective actions in place.
- Maintaining a strong commitment to customer satisfaction by ensuring high service levels and positively contributing to the company’s reputation and reliability.
- Building positive, productive relationships with couriers, hauliers and other external partners to support smooth, timely deliveries and aligned priorities.
- Keeping open communication with internal teams and senior stakeholders should external challenges arise, ensuring expectations are managed and high standards are maintained across the DC.
Health & Safety & Site Compliance
- Ensuring all distribution centre activities meet legal and internal Health & Safety standards, following company policies and best practice.
- Working closely with the Operations team to identify any potential risks, ensure corrective actions are completed, and keep all equipment well-maintained, serviced and safe for daily use.
- Promoting a positive, safety-first culture across the DC, ensuring all colleagues receive the right training, understand safety protocols and feel confident working in a safe, well-run environment.
Continuous Improvement & Change Leadership
- Leading operational changes across systems, equipment, layout, people and workflow.
- Playing a central role in implementing actions from our annual improvement projects
- Championing sustainability improvements around waste, energy and packaging.
Person Specification & Requirements
We’re looking for someone who brings:
- Minimum 5 years' experience in warehouse / distribution / logistics management.
- Proven success managing medium–large teams in a fast-paced environment. Preferably within and retail or retail supply chain setting.
- Experience delivering Amazon, ecommerce or multi-channel operations.
- Strong, confident leadership - you set standards and people follow.
- A process-driven mindset with the ability to improve, redesign and optimise.
- High resilience, strong decision-making and exceptional organisation.
- Experience building relationships with third-party couriers and suppliers.
- A proactive, high-energy, forward-thinking approach.
- Reasonable academic qualifications at GSCE, A-Level or equivalent. A Degree is desirable
- Right to work in the UK
This role suits someone who wants to take ownership, transform an operation, and make a real impact.
Why Join Ultimate Products?
- Competitive salary + regular pay reviews and progression pathways.
- Day shifts with minimal weekend work.
- Up to 33 days holiday including bank holidays.
- 50+ employee benefits including private healthcare, dental, sick pay, pension scheme and more.
- Share Schemes
Interested in doing your best work yet?
Apply by 28th February 2026 to join our two-stage interview process at our Oldham head office.
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